Cookie Policy

A “cookie” is a piece of information, like a tag, that’s stored on your computer, tablet or phone when you visit a website. It can help identify your device – like your PC or mobile phone – whenever you visit that website.
They are used by most major websites including Townsend Chartered Surveyors. To make the best use of our website, on whichever device you use, you’ll need to make sure your web browser is set to accept cookies.

What are cookies used for?

We use cookies and some other data stored on your device to:

• give you a better online experience
• allow you to set personal preferences
• protect your security
• measure and improve our service
• work with partners and measure marketing

What is in a cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

How long do cookies stay on my computer?

Session cookies – these only last until you close your browser. They are not stored on your hard drive. They are usually used to track the pages that you visit so that information can be customised for you for that visit.
Persistent cookies – these are stored on your hard drive until you delete them or they reach their expiry date. These may, for example, be used to remember your preferences when you use the site.

How do cookies affect my privacy?

You can visit our website without revealing any personal information.

We protect your personal information very carefully. The security and safety of your personal information is very important to us.

We may ask you for personal information so you can use our services.

Get full details of how we collect information, how we use it, how we keep it and how we disclose it in our Privacy Policy.

How Townsend Chartered Surveyors uses cookies

Cookies are used for a variety of things that help improve your online experience, including:
• make the page load quickly by sharing the workload across computers
• give you access to self-help information
• make sure our pages are optimised for your browser or device by giving us technical information about the device or browser you are using

Personal preferences

Cookies can help give you content that matches your preferences. They also allow you to customise a page.

Safety and security

Some cookies help make sure your information is secure when using our services while keeping our forms easy to use.

Improving our service

We use cookies to measure and analyse how visitors use the site. This helps us develop it and make it easier to use.

What to do if you don’t want cookies to be set

Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website